DTEX vs Teramind: Which Insider Risk Solution Is Best?

DTEX Systems and Teramind are insider risk management solutions that help organizations detect and prevent potential insider attacks and data leaks.

However, only Teramind has a wide range of features focused on employee monitoring, user & entity behavior analytics (UEBA), insider threat detection, data loss prevention, and more.

The main differences between these solutions are that:

• DTEX is primarily an insider risk management solution. 
• DTEX isn’t designed as an employee-monitoring solution, nor does it possess robust data loss prevention (DLP) features.
• Teramind stands out for its comprehensive security features, making it the ideal choice for companies seeking more than just insider threat prevention. Its unique offerings include robust employee activity monitoring, insider threat and fraud detection, and data loss prevention.
• Teramind offers compliance management, productivity optimization, business process optimization (BPO), and other benefits. 
• Teramind is unique because it offers multiple solutions in a single package.
• With DTEX, you get insider risk (or threat) management and data leakage prevention features.
• With Teramind, you proactively protect your organization from insider threats and endpoint data loss while gaining real-time visibility and insights into employee behavior and productivity levels. You can make informed decisions about security and productivity and gain complete control of your organization.

This teardown will examine each provider’s available functionality, user experience, reviews, and more.

DTEX vs. Teramind: Functionality Review

DTEX is suitable for organizations primarily focused on insider threats without compromising privacy. These companies do not want an invasive employee monitoring solution.

Teramind is the best for monitoring user activity, insider threats, data loss prevention, time tracking, and optimizing employee productivity. It’s ideal for a wide range of use cases, such as:

• Comprehensive employee activity monitoring
• Privileged users monitoring
• User behavior analytics
• Insider threat detection
• Automated incident management to thwart security incidents
• Data loss prevention
• Employee productivity monitoring
• Employee engagement measurement
• Remote & hybrid workforce management
• Fraud detection
• Forensic auditing / forensic investigations
• Remote desktop control
• Enforce compliance requirements and regulatory directives

Teramind Overview: Features, Use Cases, Pros & Cons

Teramind is a leading global provider of user activity monitoring, behavior analytics, threat detection, and data loss prevention solutions. It helps finance, healthcare, government, and other organizations detect and prevent insider threats while driving productivity and improving workflow efficiency.

Teramind’s Key Features

Real-time Employee Activity Monitoring

Teramind’s real-time employee activity monitoring provides complete visibility across your organization, whether your employees are onsite or remote. It tracks activities across 17+ channels, including application monitoring, email and other communications tracking, video recordings, keystroke logging, printing, network monitoring, and file access monitoring.

User and Entity Behavior Analytics (UEBA)

Teramind leverages UEBA to detect anomalies in user behavior that may indicate potential threats. By comparing risky behavior against baseline ‘normal’ activities established through continuous observation and data gathering, Teramind can identify potential security risks before they become incidents.

Insider Threats Detection

With advanced threat analytics, Teramind’s insider threat detection tool identifies human threats such as malicious activity, theft, fraud, sabotage, conspiracy, or negligence. Prevent malicious or accidental risks in real-time with auto-alerts and blocking.

Endpoint Data Loss Prevention (eDLP)

Teramind uses DLP techniques and advanced features to prevent sensitive information from being misused or leaked from critical endpoints. Discover and classify your sensitive data automatically. Prevent leaks and exfiltration while the data is in motion with content-based DLP rules and real-time alerts.

Time Tracking & Project Management

Teramind comes with time tracking, timesheets, time cards, time reports, project and task management, and reporting capabilities. It also offers project management and ticketing system integrations with Jira, Zendesk, ServiceNow, etc.

Productivity Optimization

With built-in analytics and detailed reports, you can quickly identify when your team is performing well and where the gaps are. You can also implement automated rules and policies to encourage productive behavior, improve employee engagement, and reduce unproductive time. 

Forensic Analysis & Investigation

Investigate incidents using session recordings (video recording and audio recording with incident telemetry), remote desktop control, optical character recognition (OCR) search, and immutable logs.

Ease of Use with Intuitive Dashboard

Teramind allows users to create customizable rules and policies that trigger automated actions or block activities based on predefined criteria. This helps enforce compliance with regulatory requirements and internal policies while providing detailed evidence trails for forensic investigations.

Regulatory Compliance

Implement data governance and process adherence to comply with GDPR, HIPAA, PCI DSS, and more privacy, security, and data protection regulations.

Easy Deployment

Deploy in minutes with Cloud, Private Cloud, and on-premise deployment options. Remote installation is available on Windows and Mac and offers centralized endpoint client updates for easy deployment and maintenance.

Teramind’s Main Use Cases

Thwart Insider Threats

Teramind is a suitable solution for organizations that need advanced analytics and automated incident response capabilities to identify and thwart malicious insiders and persistent threats. It can proactively alert users to anomalous and malicious behaviors indicating an impending attack or data breach.

Prevent Data Leaks

Teramind is ideal for organizations looking to prevent data leaks and ensure that employees are productive without engaging in non-work-related activities. The risk limits feature allows for automatic alerts if employees do something suspicious.

Monitor Remote and Hybrid Workforces

Teramind is recommended for organizations that require comprehensive monitoring and analytics capabilities for teleworking. The software offers monitoring options to ensure data security and visualize employee productivity.

Automate Time Tracking and Project Management

Teramind’s time tracking and project management lets organizations accurately track employee attendance, log work hours, and generate timesheets, time records, and project/task and cost reports. It helps companies like yours analyze employee activities and payroll to discover your cost drivers, such as unproductive hours, idle time, absence, and other sunk costs.

By automating redundant, manual tasks such as employee clock-ins, scheduling, timesheets, payroll, invoicing, etc., Teramind reduces operational costs by streamlining your administrative, accounting, and HR processes.

Optimize Employee Productivity, Enable Transparency and Accountability

Teramind’s employee productivity management and optimization features allow organizations to gain real-time insights into employee activity. It helps you track how employees spend their time, identifying unproductive or non-work-related activities. This helps organizations improve productivity by addressing inefficiencies and distractions.

In addition to productivity optimization, Teramind also excels in insider threat detection. Its advanced algorithms track user behavior patterns and alert administrators of any suspicious activities that may indicate an insider threat. This proactive approach helps organizations prevent data breaches and protect sensitive information from unauthorized access.

Teramind offers data loss prevention capabilities to ensure that company data remains secure. It provides granular control over file transfers, email communications, and other data exchanges to prevent accidental or intentional data leakage. Administrators can set up policies and rules to monitor and block any unauthorized data transfers, ensuring the security and confidentiality of
Sensitive information.

Meet Compliance Goals

Here’s how Teramind makes compliance easy:

• Implement data governance and process adherence.
• Conform to privacy, security, and data protection regulations.
• Meet industry compliance and regulatory standards such as GDPR, HIPAA, PCI DSS, and more.

Overall, Teramind is a comprehensive solution for organizations looking to enhance their cybersecurity posture, prevent insider threats, and ensure data security and
Employee productivity.

Pros of Teramind

Most Comprehensive Suite for Employee Monitoring

Teramind employee monitoring software provides comprehensive visibility into 17+ touchpoints such as apps, websites, file transfers, keystrokes, emails, social media, chats, printers, etc. – more than any other solution in the market.

User and Entity Behavior Analytics (UEBA)

Business intelligence (BI) turns employee data collection into actionable insights. Turn monitoring data into truly usable workforce analytics to identify potential insider threats. Easily measure employee behavior, productivity, performance, engagement, and flag deviations. Customize reports according to your own needs.

Powerful Policy and Rule Engine

Automatically optimize productivity and prevent insider threats. Use hundreds of pre-built policies and rules for everyday productivity and security anomalies, or create your own rules with an easy-to-use visual Rules Editor.

AI/Machine Learning

Teramind’s advanced algorithm and machine learning capabilities provide contextual monitoring to identify fraud, abnormal behavior, and insider threats. The AI-powered behavioral analytics analyzes user behavior patterns to detect suspicious activities or deviations from normal behavior.

Built-In Integrations

Integrate Teramind with existing security infrastructure, such as SIEM systems, IAM and Project Management solutions, and HR databases, for enhanced insider threat management. Offers robust API support and pre-built connectors for easy integration with various systems.

Easy Deployment – Get Started in Minutes

The SaaS solution can be deployed on the Cloud, On-Premise, or Private Cloud. Non-intrusive, lightweight Agent can be installed on Windows and Mac endpoints in minutes to monitor employee productivity and security from day 1!

Cons of Teramind

Feature Overload

Teramind offers many features in its comprehensive suite: employee monitoring, insider threat detection, data loss prevention, productivity optimization, business process optimization (BPO), and more. With features like dozens of reports from hundreds of data points, advanced analytics, and limitless customizations, it can be overwhelming for first-time users to get the hang of the solution.

Limited AI/ML Features

Teramind only recently beta-tested Omni, its AI/machine learning features. At its current iteration, Omni can detect productivity anomalies such as time theft and fraud, but it is not yet fully ready.

Other Disadvantages

There is no Linux or mobile device support (iPhone or Android), and Mac features aren’t on par with Windows. However, the company has been adding more Mac support at a fast pace.

DTEX Overview: Features, Use Cases, Pros & Cons

DTEX’s cloud-based platform consolidates the essential elements of Data Loss Prevention, User Behavior Analytics, and User Activity Monitoring into a single lightweight platform to detect and mitigate insider risks.

DTEX InTERCEPT is its main product, which surfaces abnormal behavioral “indicators of intent” to mitigate the risk of insider threats. Its other product, DTEX Pulse, offers workforce cyber intelligence, such as active hours, app interactions, activity rate, etc.

DTEX’s Key Features

Here’s what you get with DTEX:

Real-Time Anomaly Detection

DTEX analyzes each interaction for deviations from baseline activities, enabling organizations to respond proactively to early signs of insider threats. Its real-time anomaly detection capability allows for quick identification of potential security issues.

Machine Learning/AI

It comes pre-installed with hundreds of patterns of known risky behavior. It then baselines normal user behavior so that, over time, it begins to automatically identify sudden, high-risk behavior changes. They say you can see the system improve in two weeks.

Indicators of Intent

Through its patented metadata collection and analytics engine, the DTEX platform surfaces abnormal behavioral “indicators of intent” to mitigate the risk of data and IP loss from critical systems.

Workforce Operational Analytics

DTEX offers workforce operational analytics that provide insights into employee activities, helping organizations optimize efficiency and productivity. This feature allows for a deeper understanding of workforce behavior and performance.

Recommendation Engine

Provides guidelines on how to handle identified risks.

DTEX’s Main Use Cases

Insider Threat Detection

DTEX’s AI-powered solution can proactively identify abnormal behavior and indicators of intent, helping organizations mitigate the risk of insider threats and protect critical assets.

Remote Monitoring and Risk Management

DTEX Intercept, one of the company’s products, is an award-winning employee tracking software solution for remote monitoring and risk management.

Operational Insights

DTEX’s technology provides workforce operational analytics, allowing organizations to gain insights into operational efficiency and workforce activity.

Scalable Deployment

DTEX’s technology is designed to scale across an organization, making it suitable for businesses of various sizes.

Pros of DTEX

• Privacy Friendliness: Patented anonymization. One of the main selling points is that DTEX is unintrusive and respects employee privacy.
• Simplicity: It has an easy-to-use interface and visual analysis. It breaks risk into several key categories, such as malicious, negligent, compromised, data loss, and behavior of interest, and provides details for each category.
• Framework Support: Built-in support for MITRE ATTACK and Cyber Kill Chain with 300+ built-in rules.
• Lightweight: Collects 3-5MB data/daily per endpoint.

Cons of DTEX

• Limited Monitoring Capability: There are limited monitoring capabilities, such as no screenshots, keystrokes, clipboard monitoring, etc. It mostly captures file upload/download activities.
• False Positives: Some users on G2 have reported false positives that led to employees being mistakenly marked as potential security threats. The ML has to be trained over time to reduce false positives.
• No Prevention, Only Detection: Unlike Teramind, DTEX Intercept has no rule actions or prevention features. It can only display indicators of compromises but cannot actively prevent them.
• Limitations in Alert Management: Limitations in managing alerts within DTEX could potentially impact the alert system’s effectiveness. Enhancements in alert management capabilities could help organizations better respond to security threats and policy violations.
• Complex Interface: The DTEX web interface could be more user-friendly, but the amount of information it displays may overwhelm new users.
• Limited Uses for a New Product: DTEX Pulse is a relatively new product that has not yet been battle-tested in the market.

How To Choose an Insider Risk & DLP Solution For Your Business

Choosing the right insider threat and DLP solution can be daunting, given the many options available in the market. Choosing the solution that aligns with your organization’s needs, resources, and overall security strategy is a good idea. It’s wise to find the best solution from the onset because switching to a different solution can often be expensive after spending all the effort and resources in implementing it.

There are some common themes you can look for when choosing an insider threat and data loss prevention solution.

Comprehensive Monitoring Capabilities

You cannot detect insider threats or prevent data leaks if you don’t monitor your endpoints. This is why it’s critical to determine what kind of tracking a solution offers—the more comprehensive the monitoring, the better because it will increase the coverage.

Look for a solution that offers a wide range of monitoring capabilities, such as capturing screenshots, keystrokes, clipboard activities, and file uploads/downloads. This will provide a comprehensive view of user behavior and help detect suspicious activities.

Many solutions come with key monitoring channels, such as apps and websites, but other solutions, like Teramind, can monitor virtually all user activities, guaranteeing no gaps in your security perimeter.

Advanced Threat Detection

Consider a solution using advanced machine learning algorithms and analytics to identify malicious insider threats. Look for features like behavior analytics, anomaly detection, and predictive modeling to help detect unusual activities and flag them as potential security threats.

Real-time Monitoring and Alerting

You need real-time monitoring to identify threats as soon as they surface. Look for a solution that provides real-time monitoring and alerting capabilities. This will ensure that any suspicious activities are immediately detected and appropriate action can be taken to mitigate the risk.

Prevention and Response Features

Consider a solution that detects insider threats and has prevention and response features. Look for features like rule actions, policy enforcement, and incident response that can help prevent security breaches and take immediate action when necessary.

Flexibility and Scalability

Choose a flexible and scalable solution to meet your organization’s growing needs. Look for options that can easily integrate with your existing security infrastructure and be customized to align with your business requirements.

Integration & Compatibility

To avoid headaches, before choosing a solution, find out if it will work with your existing tech stack. Also, find a solution that can be integrated with other security tools, such as SIEM, EDR, etc. This will enhance your threat detection capability and offer your security teams a holistic security orchestration.

Support 

Technical support and SLAs are critical for implementing an insider threat detection and DLP solution, especially if you do not have in-house resources. For example, deployment help, configuration and rules creation, maintenance, etc., will be needed. Find out if you will be required to pay extra for such support. Ask if the company offers dedicated customer representatives, if they offer professional services for customized implementation, etc., based on your needs. 

Price vs Value

Of course, you will be looking for a solution within your budget. However, you must also consider the solution’s total cost of operation (TCO) and lifetime value (LTV). Find out the ROI or at least know what benefits, cost savings, etc., can be achieved by deploying such a solution. 

Sometimes, there are opportunity costs that are hard to quantify. For example, how much financial/reputational damage you will incur if there is a data breach? Now, consider how much you are paying to mitigate that risk.

Which Insider Risk Software Will You Choose?

DTEX and Teramind are solid insider risk management and data loss prevention tools. If you’re in the market for a security solution, Teramind is the best option.

• DTEX has some primary endpoint DLP and insider threat prevention capabilities. 
• If you need an actual endpoint DLP to protect all your data in motion, not just files, you can opt for Teramind DLP.
• If you want employee monitoring, Teramind UAM can help, and DTEX cannot.