Teramind’s Idle
Time
Software
Active time as an indicator of engagement can inform productivity and security use cases alike.
Why does Active vs. Idle Time monitoring matter?
Not all roles are measured in activity level, but some require it. For example, software developers and call center agents have a high correlation between activity levels and outcomes.
Even in other roles that require more breaks to think, process information, research, and collaborate, drops in activity levels can be a sign of disengagement.
Solve key challenges that normally
- Know when an employee is starting to “check out” and alert front line managers when it’s time to offer support.
- Identify overperformers and stem the risk of burnout by encouraging periodic “brain breaks”.
- Ensure that task-oriented roles, like call center agents or developers, remain in the optimal activity range of 70-80% active.
- Validate time tracking and hours billed for 3rd party contractors.
- Use activity level to gauge who might be increasingly disengaged, an early warning sign of emerging insider risk, and correlate with additional metrics.
- Prevent the practice of “double dipping”, where employees are working 2 jobs during the same 8 hour work day without informing either employer.
- Provide evidence for internal audits or client requests for proof of billable hours for which you are invoicing them.
Why is it important to monitor email?
On its own, active vs. idle time can inform a limited view of employees, but when contextualized with role, responsibility, and outputs, it can enhance your understanding of how and why people perform as they do. What about Activity Falsification, such as mouse jigglers? Learn more about this topic and how OMNI’s AI capabilities solve for “fake” active work time.
Core Teramind Features
Leverage Teramind’s unparalleled power to solve your workforce challenges.
Live View & Historical Playback
Monitor employee screens in real-time or review past activity with historical playback to gain complete visibility into user activity and computer activity.
Optical Character Recognition
Teramind’s OCR functionality allows you to extract text from images and screenshots, enhancing your monitoring and analysis capabilities.
Website Monitoring
Track employee time spent on websites, identify unproductive web browsing, and enforce company policies with comprehensive website monitoring.
Application Monitoring
Monitor application usage, track time spent on specific apps, and identify potential security risks with detailed application monitoring on your endpoints.
Email Monitoring
Monitor employee emails to prevent data leaks, ensure compliance with company policies, and protect sensitive information.
Instant Message Monitoring
Track instant messages and conversations to gain insights into team communication and collaboration, and ensure compliance.
Social Media Monitoring
Monitor social media activity to protect your brand reputation, prevent data leaks, and ensure employees adhere to company policies.
Network Monitoring
Gain visibility into network activity, identify potential security threats, and optimize network performance with network monitoring.
Citrix Monitoring
Monitor employee activity within Citrix environments, track application usage, and ensure data security with specialized Citrix monitoring on your devices.
Remote Desktop Control
Take control of remote employee computers in real-time to provide support, troubleshoot issues, or prevent data breaches and insider threats.
RDP Session Recording
Record RDP sessions to gain a comprehensive understanding of user activity, troubleshoot technical problems, and ensure compliance.
Productivity Analysis
Analyze employee productivity with detailed metrics, identify areas for improvement, and boost productivity across your team members.
Active Vs. Idle Time Logs
Track active and idle time to understand how employees spend their work hours and optimize time management and productivity.
Unproductive Work Time Analysis
Identify unproductive work time, analyze patterns, and implement strategies to improve efficiency and time management.
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What our Customers Say
Larissa H.
IT Support Specialist
Yakir D.
CIO
IT Security & Risk Manager
$7B Manufacturing Enterprise
