Teramind

Teramind User Activity Monitoring

Activity Monitoring, User Behavior Analytics, Productivity Optimization & Insider Threat Detection in a Single Platform

Most organizations have cybersecurity measures in place including antivirus, firewall, intrusion detection to protect infrastructure and IT assets. These tools are good at defending organizations from external threats.

However, they leave a security hole to users who already have access to an organization’s valuable assets and sensitive data. These users include employees, internal users, third party vendors, contractors and privileged administrators.

Unwanted and unmonitored behavior by employees is one of the biggest security risks to companies. It only takes one insider to expose an organization's intellectual property, financial records, customer data, PII, PHI or other sensitive material.

In fact, the majority of the data breaches in recent years involved weak or exploited employee credentials either by malicious or accidental incident (source).

User Activity Monitoring (UAM) can help fill these security gaps. To properly monitor web activity of users, UAM includes features like Employee Monitoring, Privileged User Monitoring, Third-Party Monitoring, User and Entity Behavior Analytics (UEBA), Endpoint Security etc.

Teramind's User Activity Monitoring is a holistic insider threat prevention solution.

How To Monitor User Activity

User activity monitoring is the process of monitoring web activity of users. With a PC activity monitoring solution in place, businesses have the necessary means to keep an eye on their sensitive data.

With UAM, businesses can monitor web activity of users to identify and stop the misuse of company data and resources.

Teramind User Activity Monitoring Combines UAM, Behavior Analytics, and Productivity Tools

Teramind user activity monitoring goes beyond the basic employee monitoring and the computer activity tracker functionality. Teramind’s UAM adds intelligent behavior-based analysis to provide actionable insights.

These actionable insights allow businesses to create automated responses to employee generated threats. Monitoring web activity of users and employees is crucial to understanding threats and solutions.

Teramind’s PC activity monitor can monitor employees, third-party vendors, contractors, remote and special/privileged users. With its rules and policies, Teramind’s user activity monitoring captures violation incidents as forensic evidence.

Teramind’s computer activity tracker can then take actions to alert, stop, and block threats. A secure and holistic PC activity monitoring system can ensure threats by your users are quickly identified and stopped.

User Activity Monitoring And Productivity Tracking

Teramind’s PC activity monitoring also measures employee productivity. This system keeps track of how employees and third-party vendors access company resources. The PC activity monitoring system will also conduct risk analysis and prevent unauthorized data exfiltration.

Session Recordings To Monitor Web Activity Of Users

Finally, in case of a data breach or security incident, Teramind provides comprehensive forensic data and session recordings. These sessions recordings can identify the employees and vendors who have triggered a rule violation. Teramind’s user activity monitoring software will also show the user’s activity footprint with pinpoint accuracy.

Teramind UAM value diagram

Teramind Comes with Powerful User & Entity Behavior Analytics Capabilities

Teramind user activity monitoring features user and entity behavior analytics (UEBA) capabilities. These features identify and alert organizations to a wide range of anomalous behavior and potential threats.

Common areas threats come by are either a malicious, inadvertent or compromised employee, user or third-party entity. Using a PC activity monitoring software will identify and stop these threats quickly.

Teramind automatically creates a behavioral baseline taking into account a user’s activity. For example:

  • Number of times a file is accessed
  • Usage patterns
  • Entity role
  • Time of day
  • Assigned project activites

Teramind monitors the web activity of users to find any anomaly or deviation from the normal baseline. When the PC activity monitoring system detects any abnormal behavior it will trigger real-time alerts and notifications.

Teramind’s Intelligent Policy & Rule Engine then combines this UEBA capability to proactively prevent insider threats. The system also provides the organization with a clear and complete picture of all activity, context and forensic evidence in a single solution.

Check out Teramind's UEBA Features

Teramind User Activity Monitoring Overview

Industry Statistics Prove the Need for Activity Monitoring

Colluding Employees are the Sources of Insider Threats

According to the Community Emergency Response Team, the main reasons for insider caused incidents are collusion from employees and third-parties.

48.3%

Insider-Insider Collusion

16.75%

Insider-Outsider Collusion

Negligence is the Top Cause of Security Incidents

Negligent employees/contractors were the root cause of 2,962 of the 4,716 incidents, found Ponemon Institute's 2020 Cost of Insider Threats study.

63%

Due to Negligence

$11.45M

Overall Cost

Employees are a Major Security Concern

Businesses agree employees are their biggest weakness in IT security - according to Kaspersky Lab and B2B International study of over 5,000 businesses.

52%

of Businesses Agree Employees are Biggest Risk

Many Employees Spend Unproductive Time at Work

According to FinancesOnline, 64% of employees use non-work related worksites every day and 85% of employees use their email for personal reasons.

64%

Browse Unproductive Sites

85%

Use Email for Personal Tasks

Teramind User Activity Monitoring Tools

Teramind User Activity Monitoring Delivers Immediate Business Benefits

Establish Organization-Wide Visibility and Control

Teramind’s PC activity monitoring software visually records every action that an employee makes for over 12 objects. These objects include everything from screen, apps, files, websites, and much more.

Each object can be configured to take into consideration what needs to be monitored and measured with the PC activity monitoring software. You can also control who has access to the monitored records.

With user activity monitoring you can control which employees or third-party vendors to monitor. You can also set limits on what you would like to monitor and for how long. Teramind’s software provides a balance of instant administrative viewing and respects employee privacy requirements as needed.

Detect Insider Threats and Vulnerabilities

With the Teramind’s computer activity tracker you can determine which activities you consider high-risk. Copying files to external drives, using cloud storage to share corporate files, downloading/opening files and attachments from unknown sources are some of the most common high-risk activities.

After determining the high-risk activities and setting monitoring web activity of users guidelines, you can then apply advanced behavior based rules. The user activity monitoring system will automatically detect when employees violate the rules.

Utilize sophisticated anomaly rules to identify employee activity outside the normal behavior. With the computer activity tracker, you will immediately get notified when harmful employee activity is detected.

You can then take control of their system before any malicious or fraudulent attempt. You can lock the user out or go as far as taking over their computer completely.

Protect Your Sensitive Data and Resources

Take a look at Teramind DLP if you need a dedicated data loss prevention solution. However, Teramind user activity monitoring comes with some useful data protection features too. For example, you can utilize the Activity and Schedule-based rules to prevent external drive usage, detect unusual or unauthorized network login or files transfers.

Or, write rules that react to any observable employee activity. For example by monitoring the web activity of users you can block an email from being sent outside the company domain. You can even know when sensitive documents are being printed. Having a secure PC activity monitoring system with clear rules in place will help protect your business and data.

All these features of Teramind’s user activity monitoring system can help minimize information exfiltration and data leaks by malicious or ignorant employees.

Boost Employee Productivity and Performance

Use the workforce productivity tools to track active vs inactive time, late shifts, long breaks etc. Design etiquette rules to limit unproductive behavior. For example, use the computer activity tracker to set a time limit on social media usage or restrict access to gambling sites.

Use intelligent content-based rules to automatically identify clues to customer dissatisfaction. Angry sentiments in emails, customer queries in IM chat not answered, and more can all be automatically identified.

After identifying these issues you can implement processes to provide better service.

Monitor Privileged Employees and Third-Party Vendors

Teramind allows organizations to stop potential employee-employee or employee-third party collusion attempts. Create profiles for remote, privileged, external vendors and then define what information and system resources each profile can access.

Further rules can be set up to monitor web activity of users so that access to sensitive information is segregated. Information can be segregated by the organization's security policy, or on a need-to-know basis.

Rules can also be created to notify the authorities of any suspicious privileged employee and third-party vendor activity. Authorities can be alerted to unscheduled or unauthorized changes, creation of backdoor accounts, etc.

Reduce Organizational Risk and Protect Yourself with Proof

Take action against a malicious employee backed by solid proof. With Teramind’s PC activity monitoring, you can view detailed reports for all employees including any security incidents and what steps were taken.

An employees’ desktop can be viewed using instant snapshots, sessions recording, and history playback features. All of these tools gather evidence for audit purposes.

If needed, video and audio recording gathered with Teramind’s user activity monitoring can be exported and shared with law enforcement.

Project Management Benefits

Use the Revealed agent to let employees, contractors or vendors identify and track what projects/tasks they're working on. Also, use the Hidden agent to automatically assign tasks to employees based on the monitored web activity of users.

Use the built-in scheduler to track attendance and receive alerts when employees deviate from their scheduled work hours. Timesheet and cost tracking reduce the need for manual invoicing and oversight when working with contractors or remote workers.

Additionally, Teramind has integration support for all your favorite project management tools like JIRA, Trello, BaseCamp, Redmine etc.

HR Management Benefits

HR departments can use Teramind to provide a safe work environment by monitoring internal communication channels for harassment, abuse, resentment. For example, you can create a rule to detect keywords that shows angry sentiment.

Finding angry sentiments early will allow you to take proactive measures. You don’t want these sentiments to become full-blown conflicts.

HR can also use Teramind’s etiquette rules as part of the user activity monitoring process and procedures. Use etiquette rules to govern acceptable usage policy and code of conduct.

Develop training materials and on-demand feedback system regarding company policy by utilizing the session recording and custom alert messaging features. Same can be used for onboarding new staff or as a guide for an exit interview.

Teramind is Ranked #1 by:



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User Activity Monitoring Software with Flexible Deployment Options

Teramind Cloud - trust us the management of the Teramind deployment and infrastructure. Only install Teramind Agents on the machines you want to monitor and set up your users, policies and rules and let us take care of the rest.

Teramind On-Premise - control the Teramind implementation in its entirety. Stay off the cloud if that’s your firm’s operational model. Additionally, you can leverage LDAP groups and users to identify which users and groups to apply which policies and rules to.

Teramind Private Cloud - use your own secure, scalable private cloud implementation including AWS. Azure and more.

Looking for a data loss prevention solution instead? One with user activity monitoring built-in?

Teramind also offers Teramind DLP, an endpoint data loss prevention solution with advanced features such as OCR, fingerprinting and content discovery to prevent malicious or negligent data exfiltration, data breaches and IP loss. Check out the video below to see how these two solutions compare:

Interested? Try it! take a guided tour