User Activity Monitoring
Transform security, productivity and compliance with actionable insights from Teramind’s unmatched activity tracking toolkit
Detect threats faster and boost productivity with
User Activity Monitoring
Apply Teramind’s user activity monitoring toolkit to strengthen your defensive posture against cyber threats. Detect insider threats to your organization faster and block malicious activity as it happens.
Teramind’s toolkit monitors and analyzes virtually any user action taken on an endpoint. Keep your data secure by identifying risky users, actions and activities before they result in data loss.
Teramind’s User Activity Monitoring Features
Explore Teramind’s industry leading toolkit of user activity monitoring features
Smart Rules & Automated Alerts
Intelligent, scriptable rules and automated alerts define what counts as a policy violation and automatically respond when violations are detected
Configurable rules closely track all employee activities to provide comprehensive monitoring of security, compliance and productivity behavior
Real-time alerts let administrators know when employee activities are in violation of defined rules
Automated response actions warn, block or lockout a user when they conduct rule-violating activities
Live View & Historical Playback
Visual recordings of all user activities provide administrators a way to view actions in real time and collect valuable forensic evidence for investigations
Session video recordings allow administrators to view live employee activity from any web browser
Historical session archiving gives IT security and admins the ability to thoroughly investigate security incidents and noncompliant activity
High speed search lets you retrieve recorded activity and actions in seconds
Privacy configurations keep users’ personal activities secure and block their viewing in playback
Optical Character Recognition
Optical character recognition (OCR) performs high-speed searches of recorded sessions for sensitive content in structured and unstructured formats
Comb session recordings using optical character recognition to find sensitive information appearing on screen, even in images and videos
Notify administrators when any rule-defined text appears on screen. Prebuilt OCR template rules include PII, PHI or PFI
Perform OCR searches of all monitored network activity, including third-party vendors and contractors
Use simple text, keyword, wildcard or RegEx to find exactly what you’re looking for
Website & Application Monitoring
In-depth website and application monitoring ensures that employee internet usage is in-line with the organization
Highly configurable labeling enables websites and apps to be categorized as productive or unproductive
Built in and customizable categorization provides enhanced productivity reporting
Get immediate alerts when users are being too unproductive or violating the organization’s internet policies
Inspire productivity with insights gained from web and app tracking reports
Email Monitoring
Teramind’s email monitoring tracks all incoming & outgoing emails, message contents and attachments
View and track email usage by any property including text contents, sender or recipient, attached files and email frequency
Track email on any platform and surveil email transport to protect against data exfiltration attempts
Monitor email correspondence to ensure it meets company standards and is in-line with company email policies and procedures
File Transfer & Web File Tracking
File transfer and web file tracking keep an eye on how files are being used including file creation, deletion, access or write operations, and web-based uploads and downloads
Learn how employees are using company data with complete file activity metrics that inform productivity analysis
Limit how files are used or block access of the file altogether
Block web-based file sharing systems such as Dropbox or Google Drive and prevent email & instant message file sharing
Track a file’s movement through the system, regardless of whether or not the file was opened or if edits were made
Instant Message Monitoring
Monitor employee sentiment and engagement, compliance and security through Teramind’s instant messaging monitoring feature
Capture all IM exchanges on web and app-based messaging platforms to maintain data security and compliance
Gain visibility into employee sentiment with IM monitoring rules scripted by regular expression
Maintain decorum with inappropriate keyword prevention, get alerts when employee language is out of line
Preserve employee privacy with customizable settings that prohibit personal message monitoring
Keystroke Logger
Keystroke Logger keeps track of every keystroke and keyboard command made by users to identify malicious activity and enrich employee productivity analysis
Gain granular productivity insights into your workforce based on captured keyboard activity
Track, get alerted to and prevent malicious keystroke activity like registry queries or file and data searches
Configure the keystroke logger to keep employees’ personal information private and avoid recording items like credit card numbers or bank accounts
Printed Document Tracking
Printed document tracking monitors all types of document printing, both to a physical printer and when documents are printed in PDF format
Printing logs record all print requests made to track printer use and physical data exfiltration attempts
Printed document rules, alerts and automated response alert admins of sensitive file printing or block it altogether
View printed files from the dashboard and see who, where and in what format the document was printed
Use activity data collected by printed document tracking to enrich security reports and compliance audits
Online Meeting Monitoring
Online meeting monitoring provides details on all the meetings and collaboration sessions users perform via video conferencing
Online meeting and video conferencing monitoring logs when meetings happen, the app used, duration, participants and the direction of the call
View screen and audio playback of online meetings to make sure employees are having productive meetings and all participants were actively engaged
Remote Desktop Control
Remote desktop controls give administrators the power to take over a user’s desktop to prevent attacks as they’re happening or provide hands-on remote training
A single-click icon while live viewing any session lets admins immediately take over desktop control
User override and lockout prevents manual inputs from the endpoint machine to prevent data exfiltration and other malicious activities
Remote desktop control provides engaged and active employee training for remote and hybrid staff in need of focused direction
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User Activity Monitoring Use Cases
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Understanding User Activity Monitoring
All of your questions about user activity monitoring answered
User Activity Monitoring Defined
User activity monitoring is a way to monitor computer usage and track user activity. By monitoring activity and then analyzing the user behavioral data collected, Teramind provides organizations complete visibility into what’s happening on endpoints connected to their network and among their workforce
User Activity Monitoring Best Practices
Organizations gain the most when user activity monitoring and endpoint user behavior monitoring are performed following these best practices:
Transparency : Let users know when & why monitoring is taking place and what will be monitored
Limitations : Limit monitoring to only what’s necessary while avoiding collecting data on personal activities
Protect Collected Data : Ensure collected user data stays safe and protected from loss
Read about our Platform Security
Be Privacy Aware : Promote and respect user privacy and personal data while monitoring
Legal & Ethical Considerations for User Activity Monitoring
Utilize settings and configurations in Teramind to address legal and ethical considerations for user activity monitoring
User Activity Monitoring FAQs
User activity monitoring is important for businesses to protect their data and optimize their workforce. Because user activity monitoring tracks the activities that occur on endpoints, actions relating to sensitive data can be monitored for strengthened security. These monitored activities also reveal what’s happening behind the workforce, allowing companies to optimize their processes.
User activity reporting breaks down collected behavioral data then analyzes it and organizes it based on specified metrics. User activity reports outline the behavioral mechanics behind operations that influence security, productivity and general policy enforcement. Reporting plays an integral role in user activity monitoring as it provides administrators a detailed view of what’s happening on endpoints.
User activity monitoring tracks the user behavior and actions that occur on a monitored endpoint then analyzes it to create enriched analytic data that informs security operations and workforce optimization. By recording these actions and then analyzing them, user activity monitoring for Mac, Windows and any other operating systems provides detailed insights into behavioral trends occurring within a workforce.
You can monitor user activity by using endpoint monitoring software that tracks user behavior and activity like Teramind. Installed on desktops or on a terminal server, Teramind records and analyzes the behavior of all users signed into the server or desktop where the software is installed.
Some user activity monitoring platforms are capable of taking screenshots of a user’s desktop. User activity monitoring software collects data in many ways including taking screenshots. Teramind’s screen monitoring features allow for even more detailed monitoring. Session recording in Teramind, for instance, offers video-quality screen recordings of all monitored sessions that can be viewed live or played back later.
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