ServiceNow Integration for Teramind
Automated Incident Detection and Case Management
Learn how Teramind’s integration with ServiceNow makes it easy to create and manage ITSM cases and security incidents.
Integrate Teramind with your ServiceNow Workflows
The Teramind app integrates our behavioral analytics platform with ServiceNow for efficient creation and management of ITSM cases and security incidents. Leverage Teramind’s advanced telemetry, real-time analytics, and customizable filters to automatically detect and log incidents, automatically updating your ServiceNow workflows.
Automated Incident Integration
Incidents from the Teramind platform are smoothly integrated into ServiceNow, reducing friction in existing workflows.
Actionable, High-Fidelity Alerts
Teramind populates ServiceNow with detailed, actionable incidents, helping your team focus on critical data without wasting time on irrelevant information.
Centralized Incident Storage & Management
All incidents are stored in the ServiceNow “Teramind Incidents” table for easy access and management.
Near-Real-Time Case Updates
ServiceNow cases are refreshed in near real-time, ensuring your team can respond swiftly to urgent incidents.
Teramind's Benefits for ServiceNow Environments
Real-Time Activity Monitoring with Privacy Controls
Gain visibility into employee activities while maintaining privacy, ensuring you only monitor what’s necessary to stay productive while respecting personal boundaries.
Efficient Compliance and Reporting
Easily track and report on user behavior to meet regulatory requirements and demonstrate commitment to data protection during audits.
Enhanced Productivity Insights
Use Teramind’s analytics to identify workflow bottlenecks and inefficiencies, allowing you to optimize processes without resorting to micromanagement.
Advanced Threat Detection and Prevention
Proactively safeguard sensitive data by identifying and responding to potential insider risks and threats before they escalate.
Seamless Integration
Automatically create and manage tickets from behavior alerts within ServiceNow, streamlining incident response and improving IT team efficiency.
Try Platform
With a Live Demo
to see how it works.
Try Platform
With a Live Demo
to see how it works.
What our Customers Say
“Easy Implementation, Great UI, and amazing product. We leverage Teramind to manage high-risk situations to get in-depth visibility and alerting. It has far surpassed our expectations and has saved us significant data loss.”
IT Security & Risk Manager
$7B Manufacturing Enterprise
“Cost effective and feature reach DLP and User Behaviour Monitoring Tool. Easy to set up even on-premises. No end-user impact. Cost-effective. Both DLP and User behavior Monitoring.”
IT Manager
$3B Managed Services Provider
“It’s been an amazing experience and a wonderful software that does exactly what you want! Security, control, peace of mind, the ability to know all that is going on in the organization. Very easy to use. It gives you real data! It has given us the protection that we need!”
Renee H
Head of IT Security
