Executive Summary

When Antonio joined a leading aluminum manufacturing company as a senior IT system administrator, he discovered an underutilized Teramind deployment that would soon revolutionize how the company approached productivity, security, and business intelligence.

What started as a forgotten tool gathering digital dust became the CEO’s favorite business intelligence system, helping the company identify insider threats, recover from data theft attempts, and boost productivity across 70 employees in five locations.

The Discovery: Finding Hidden Value

“Nobody knew about it. Not even the owner,” Antonio recalls about his first encounter with Teramind three months into his role. The previous IT administrator had left without documentation, leaving behind a mystery system that only one HR employee vaguely remembered—deployed years ago to monitor a single employee at an international branch.

Antonio began exploring the system’s capabilities, methodically testing features and understanding its potential for the organization.

From Skepticism to Enthusiasm

When Antonio presented his findings to the company’s leadership, the initial response was curiosity mixed with skepticism. “Tell us what it does,” they said.

The turning point came when Antonio revealed that Teramind had already captured evidence of employees badmouthing the company through instant messages and emails. The CEO’s response was immediate and decisive: “I want this fully deployed on everybody’s computer.”

The company’s Teramind journey became a story of continuous discovery:

• Phase 1: Starter – Basic monitoring revealed the tip of the iceberg 
• Phase 2: UAM – Advanced reporting provided deeper insights 
• Phase 3: DLP – Full data loss prevention capabilities sealed the deal

“Once our CEO saw the full capability of what he could see, he said ‘I want the top tier,'” Antonio explains. By optimizing their license usage from 150 underutilized licenses to 70 actively monitored seats, they offset the upgrade costs while maximizing value.

Real Impact, Real Results

The Facebook CFO

The company’s chief financial officer seemed perpetually busy—until Teramind revealed the truth. “Eight hours a day on Facebook,” Antonio discovered. The data was irrefutable, leading to the CFO’s termination and a clear message about productivity expectations.

The Data Thief Caught Red-Handed

When a salesman with extensive customer relationships was terminated, leadership suspected he might attempt to steal valuable client data. Their suspicions proved correct. Teramind’s forensic evidence showed he had:

• Saved customer rosters to a USB drive
• Printed sensitive contact information
• Attempted to build a competing business using stolen data

“That really came in clutch when we discovered that,” Antonio notes. The company now had concrete evidence to protect their business interests.

The Shift from Monitoring to Intelligence

What makes this story remarkable isn’t just catching bad actors—it’s how Teramind changed the CEO’s approach to business intelligence.

“I don’t want to look at spreadsheets. I want to see charts,” the CEO declared. He wanted visual insights into:

• Active vs. idle time
• Productivity trends across departments
• Time spent on social media vs. work applications
• Communication patterns that might indicate problems

Teramind became his window into the organization’s true operational health.

The Features That Matter Most

Antonio highlights two critical capabilities:

1. Intelligent Policies: Automated detection and response to specific behaviors
2. Visual Reporting: Charts and dashboards that turn raw data into actionable insights

“The owner likes to see charts… How long are they working, how long they’re idle, how long employees are spending time online on social media.”

Antonio’s enthusiasm for Teramind extends beyond his own company. When a fellow IT professional from a California city government asked about employee monitoring solutions, Antonio’s response was immediate: “We use it every day.”

The colleague’s disbelief—”I can’t believe there’s something that does this”—turned into eager interest, potentially bringing Teramind’s capabilities to the public sector.

The Verdict: A Perfect Score

When asked to rate Teramind, Antonio doesn’t hesitate: “I would give it a 10.”

His reasoning is refreshingly straightforward: “It gives us what we want to see.”

Antonio’s advice to other organizations is simple and direct: “Upgrade to the DLP license.”

For companies sitting on dormant or underutilized Teramind deployments, this case study offers a roadmap: explore what you have, engage leadership with concrete examples, and scale up as you discover value. The investment in proper employee monitoring and data loss prevention isn’t just about catching problems—it’s about giving leadership the insights they need to make informed decisions.

Looking Forward

As the company continues to use Teramind across its five locations, they’re not just monitoring employees—they’re building a culture of accountability, protecting valuable intellectual property, and giving leadership the insights they need to drive the business forward.

From a forgotten system to an indispensable business tool, this manufacturing company’s journey with Teramind proves that sometimes the most powerful solutions are already within reach—they just need someone curious enough to explore their potential.

“Everything that we look for is already here.” – Antonio, Senior IT System Administrator