Teramind, an ISV Accelerate AWS Partner, delivers a crucial layer of visibility, security, and productivity management that highly complements the Amazon WorkSpaces Family services. This partnership ensures customers move beyond the architectural security and agility provided by AWS to gain granular control over user behavior, insider risk, and operational efficiency within their virtual desktop infrastructure (VDI).
Learn more about Teramind on AWS.
Closing the Insider Risk and Productivity Gap
While Amazon WorkSpaces provides a secure, flexible, and cost-effective foundation built on the most secure cloud infrastructure available, organizations still need tools to manage user behavior and ensure productivity and compliance within those environments.
Teramind’s Workforce Intelligence platform integrates on top of WorkSpaces, providing four core complementary solutions designed to close this gap:
1. Mitigating Insider Risk and Cybersecurity Threats
Teramind ensures True End-to-End Security: AWS secures the VDI infrastructure, and Teramind ensures that user data on that VDI remains secure. Our platform offers comprehensive cybersecurity solutions, including Insider Threat Detection & Prevention and Data Loss Prevention (DLP).
Teramind provides predictive analytics that enable organizations to catch issues in time to intervene. At the same time, the monitoring features help organizations achieve compliance with regional privacy laws, which is critical for sectors such as Healthcare and Financial Services that handle sensitive data.
2. Optimizing Workforce Productivity and Hybrid Management
As WorkSpaces supports remote and hybrid workforces, Teramind ensures these distributed teams remain efficient. Teramind uses a comprehensive User Activity Monitoring (UAM) approach for employee monitoring. This UAM, combined with Comprehensive Behavior Analysis and Behavior Data Telemetry, allows organizations to improve workforce efficiency and ensure detailed productivity metrics are maintained across distributed teams.
3. Business Process Optimization and Data-Driven Decisions
Customers using WorkSpaces to standardize desktop access can leverage Teramind’s tools for Business Process Optimization and mapping. The platform generates Rapid Insight via aggregated alerts and Data Enrichment capabilities, offering deep, actionable insights into how processes function within the virtual environment. For customers such as call centers and customer service organizations, this data enables process refinement.
4. Privacy-First Deployment
Teramind supports privacy-friendly deployment models through Granular Configurability, allowing customers to configure monitoring practices to align with their specific privacy standards and regional requirements within the secure WorkSpaces environment.
Teramind as the Catalyst for Broader AWS Adoption
Teramind is the definitive solution for Total Workforce Analytics, transforming how organizations view their cloud desktop investment by accelerating VDI workload migration and monitoring AI consumption across the AWS platform.
Accelerating VDI Workload Migration
Teramind accelerates the modernization of Virtual Desktop Infrastructure (VDI) by overcoming the security and accountability barriers that often delay cloud adoption.
- Security Confidence and Unified Monitoring: Organizations hesitant to move sensitive workloads to the cloud gain necessary assurance from Teramind’s robust Insider Threat Detection & Prevention and DLP capabilities. Furthermore, the Unified User Activity Monitoring (UAM) approach allows organizations to monitor user behavior consistently across hybrid scenarios, simplifying management during the transition from legacy VDI to new WorkSpaces infrastructure.
- ROI Maximization as a Migration Incentive: Teramind maximizes the Cost Optimization and flexibility promised by WorkSpaces. By utilizing Behavior Analytics & Process Optimization, Teramind facilitates ROI Maximization. This capability has been leveraged by organizations (like a global bank) to achieve demonstrable productivity increases, such as an 82% increase in efficiency. When migration is justified not only by infrastructure savings but also by proven productivity gains, the case for accelerating workload movement becomes undeniable.
Driving AI Consumption and Enablement
Amazon WorkSpaces is actively laying the foundation for an AI-enabled workplace through intelligent automation and AI-powered desktop management. Teramind acts as a critical data source that fuels these intelligent systems.
Generating Behavior Data Telemetry for Predictive Insights: Teramind provides Comprehensive Behavior Analysis and Behavior Data Telemetry. This granular user activity data serves as a vital input for AI-powered analytics and monitoring workflows designed to provide predictive insights. While AWS focuses on enhancing observability using AI-powered analytics and CloudWatch logs, Teramind complements this by offering Rapid Insight into human operational patterns, allowing organizations to automatically detect usage patterns and identify optimization opportunities.
Securing and Optimizing AI Development Workloads: WorkSpaces supports high-performance environments for AI workloads and development environments. Teramind ensures the security of these high-value environments by using Insider Threat Detection and DLP to protect proprietary AI models and vital sensitive data. Furthermore, Teramind’s behavior analysis helps organizations justify the use of expensive resources (like GPUs) by ensuring development teams are maximizing productivity within these AI-optimized WorkSpaces environments.
