{"id":7509,"date":"2024-05-07T16:10:31","date_gmt":"2024-05-07T16:10:31","guid":{"rendered":"https:\/\/www.teramind.co\/blog\/?p=7509"},"modified":"2026-03-17T15:45:58","modified_gmt":"2026-03-17T15:45:58","slug":"introducing-new-features-across-the-platform-release-672","status":"publish","type":"post","link":"https:\/\/www.teramind.co\/blog\/introducing-new-features-across-the-platform-release-672\/","title":{"rendered":"Introducing New Features Across the Platform | Release 672"},"content":{"rendered":"\n<p>Check out the highlights from our most recent update, Platform Release 672. This is our biggest release so far with 918 features, improvements, and bug fixes. See the highlights below. For a full rundown, check out the complete Release Notes <a href=\"https:\/\/kb.teramind.co\/en\/articles\/9258424-release-672-2024-04-29\" title=\"\" rel=\"noopener\">here<\/a>.<\/p>\n\n\n\n<div style=\"background:#ededed; padding:30px;\">\n<center><h3>Table of Contents<\/h3><\/center>\n\n\n\n<div class=\"wp-block-aioseo-table-of-contents\"><ul><li><a href=\"#aioseo-introducing-omni-ai-based-insider-threat-detection\">Introducing Omni: AI-Based Insider Threat Detection<\/a><\/li><li><a href=\"#aioseo-activity-tracking-and-behavior-analytics\">Activity Tracking and Behavior Analytics<\/a><ul><li><a href=\"#aioseo-find-out-onsite-and-ooo-employees-with-the-new-geolocation-features\">Find Out Onsite and OOO Employees with the New Geolocation Features<\/a><ul><li><a href=\"#aioseo-create-custom-locations\">Create Custom Locations<\/a><\/li><li><a href=\"#aioseo-use-the-custom-locations-with-the-bi-reports\">Use the Custom Locations with the BI Reports<\/a><\/li><li><a href=\"#aioseo-view-location-information-on-the-online-employees-widget\">View Location Information on the Online Employees Widget<\/a><\/li><\/ul><\/li><li><a href=\"#aioseo-monitor-online-meetings-on-google-meet\">Monitor Online Meetings on Google Meet<\/a><\/li><li><a href=\"#aioseo-track-im-conversations-on-wechat\">Track IM Conversations on WeChat<\/a><\/li><\/ul><\/li><li><a href=\"#aioseo-behavior-policy-rule\">Behavior Policy &#038; Rule<\/a><ul><li><a href=\"#aioseo-change-rule-violation-severity-use-it-for-risk-analysis\">Change Rule Violation Severity, Use It for Risk Analysis<\/a><\/li><li><a href=\"#aioseo-use-the-improved-windows-log-event-to-respond-to-system-events\">Use the Improved Windows Log Event to Respond to System Events<\/a><ul><li><a href=\"#aioseo-detecting-events-without-a-user-id\">Detecting Events without a User ID<\/a><\/li><li><a href=\"#aioseo-better-windows-event-logs-processing\">Better Windows Event Logs Processing<\/a><\/li><\/ul><\/li><\/ul><\/li><li><a href=\"#aioseo-active-directory-integrations\">Active Directory Integrations<\/a><ul><li><a href=\"#aioseo-filter-employees-and-computers-by-ldap-groups\">Filter Employees and Computers by LDAP Groups<\/a><\/li><li><a href=\"#aioseo-show-ldap-group-info-on-employees-and-computers-settings\">Show LDAP Group Info on Employees and Computers Settings<\/a><\/li><\/ul><\/li><li><a href=\"#aioseo-technical-support\">Technical Support<\/a><ul><li><a href=\"#aioseo-conduct-computer-troubleshooting-remotely\">Conduct Computer Troubleshooting Remotely<\/a><\/li><li><a href=\"#aioseo-use-the-new-chat-for-a-faster-and-better-support-experience\">Use the New Chat for a Faster and Better Support Experience<\/a><\/li><\/ul><\/li><li><a href=\"#aioseo-new-api-additions-and-improvements\">New API Additions and Improvements<\/a><ul><li><a href=\"#aioseo-filter-bi-report-by-measures-dimensions-together\">Filter BI Report by Measures &#038; Dimensions Together<\/a><\/li><li><a href=\"#aioseo-get-update-ldap-groups-easily\">Get\/Update LDAP Groups Easily<\/a><\/li><\/ul><\/li><li><a href=\"#aioseo-agent-improvements\">Agent Improvements<\/a><ul><li><a href=\"#aioseo-improved-network-monitoring\">Improved Network Monitoring<\/a><\/li><li><a href=\"#aioseo-performance-fix-for-windows-location-service\">Performance Fix for Windows Location Service<\/a><\/li><li><a href=\"#aioseo-better-connection-attempts\">Better Connection Attempts<\/a><\/li><li><a href=\"#aioseo-better-handling-of-password-manager-configurations\">Better Handling of Password Manager Configurations<\/a><\/li><li><a href=\"#aioseo-automated-task-restart\">Automated Task Restart<\/a><\/li><li><a href=\"#aioseo-synchronized-updating-of-the-configuration-file\">Synchronized Updating of the Configuration File<\/a><\/li><\/ul><\/li><li><a href=\"#aioseo-mac-updates\">Mac Updates<\/a><ul><li><a href=\"#aioseo-prevent-file-exfiltration-with-new-file-transfer-monitoring-options\">Prevent File Exfiltration with New File Transfer Monitoring Options<\/a><ul><li><a href=\"#aioseo-support-for-monitoring-the-network-drives\">Support for Monitoring the Network Drives<\/a><\/li><li><a href=\"#aioseo-support-for-new-file-transfers-monitoring-options\">Support for New File Transfers Monitoring Options<\/a><\/li><\/ul><\/li><li><a href=\"#aioseo-detect-employee-productivity-with-active-idle-and-focus-time-criteria\">Detect Employee Productivity with Active, Idle, and Focus Time Criteria<\/a><ul><li><a href=\"#aioseo-productivity-tracking-with-applications-rules\">Productivity Tracking with Applications Rules<\/a><\/li><li><a href=\"#aioseo-productivity-tracking-with-webpages-rules\">Productivity Tracking with Webpages Rules<\/a><\/li><\/ul><\/li><\/ul><\/li><li><a href=\"#aioseo-communicate-securely-and-anonymously-with-http-and-socks-proxies\">Communicate Securely and Anonymously with HTTP and SOCKS Proxies<\/a><\/li><li><a href=\"#aioseo-other-new-features-improvements\">Other New Features &#038; Improvements<\/a><\/li><\/ul><\/div>\n\n\n\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"aioseo-introducing-omni-ai-based-insider-threat-detection\">Introducing Omni: AI-Based Insider Threat Detection<\/h2>\n\n\n\n<p>\u201cOmni\u201d stands for \u2018all\u2019 or \u2018universal\u2019. It\u2019s Teramind&#8217;s AI\/ML module that\u2019s currently in public beta.<\/p>\n\n\n\n<p>Omni provides a snapshot view of the most critical insights and incidents about your organization in a social media-like interface with scrolling video feeds.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Introducing-Omni_-AI-Based-Insider-Threat-Detection.png\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1428\" height=\"927\" src=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Introducing-Omni_-AI-Based-Insider-Threat-Detection.png\" alt=\"Omni: Main Interface\" class=\"wp-image-7510\" title=\"\" srcset=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Introducing-Omni_-AI-Based-Insider-Threat-Detection.png 1428w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Introducing-Omni_-AI-Based-Insider-Threat-Detection-300x195.png 300w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Introducing-Omni_-AI-Based-Insider-Threat-Detection-1024x665.png 1024w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Introducing-Omni_-AI-Based-Insider-Threat-Detection-768x499.png 768w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Introducing-Omni_-AI-Based-Insider-Threat-Detection-368x240.png 368w\" sizes=\"(max-width: 1428px) 100vw, 1428px\" \/><\/a><\/figure>\n\n\n\n<p>It\u2019s an oversight tool that will help business owners and managers keep an eye on the organization\u2019s security and productivity without digging through detailed reports. It\u2019s also a powerful investigation tool that can be leveraged by your analysts for identifying threats, detect anomalies, flag frauds, etc., and conduct forensic investigations, and case management for data leak incidents.<\/p>\n\n\n\n<p>Omni will provide predictive analytics, insider risk scoring, anomalous persona drifts, and sentiment analysis.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"aioseo-activity-tracking-and-behavior-analytics\">Activity Tracking and Behavior Analytics<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"aioseo-find-out-onsite-and-ooo-employees-with-the-new-geolocation-features\">Find Out Onsite and OOO Employees with the New Geolocation Features<\/h3>\n\n\n\n<p>We have introduced several new features related to geolocation that will make it easy for you to track in-office and out-of-office employees.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"aioseo-create-custom-locations\">Create Custom Locations<\/h4>\n\n\n\n<p>We have added a new <em>Locations<\/em> sub-menu under the <strong>Configure<\/strong> menu. The Locations screen will allow you to create your custom locations using geolocation and network access points. Teramind will then match a user\u2019s geolocation and network information (e.g., Wi-Fi names) to determine if the user is in a particular location.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Create-Custom-Locations.png\"><img decoding=\"async\" width=\"1429\" height=\"975\" src=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Create-Custom-Locations.png\" alt=\"Create Custom Location\" class=\"wp-image-7511\" title=\"\" srcset=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Create-Custom-Locations.png 1429w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Create-Custom-Locations-300x205.png 300w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Create-Custom-Locations-1024x699.png 1024w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Create-Custom-Locations-768x524.png 768w\" sizes=\"(max-width: 1429px) 100vw, 1429px\" \/><\/a><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"aioseo-use-the-custom-locations-with-the-bi-reports\">Use the Custom Locations with the BI Reports<\/h4>\n\n\n\n<p>As part of this feature, a new \u201cOffice\u201d Dimension is added to the BI reports. It can be used with any Chart or Grid widget. The Office location will show if a user is in any of the locations created under the <strong>Configure <\/strong>&gt; <strong>Locations <\/strong>screen. If not, they will be shown as &#8220;Out-of-office&#8221;. For example, here the Application &amp; Websites report is shown with the Office column on the grid widget:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Applications-Websites-with-Location-Column.png\"><img decoding=\"async\" width=\"1430\" height=\"811\" src=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Applications-Websites-with-Location-Column.png\" alt=\"Applications &amp; Websites BI Report with Office Column\" class=\"wp-image-7512\" title=\"\" srcset=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Applications-Websites-with-Location-Column.png 1430w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Applications-Websites-with-Location-Column-300x170.png 300w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Applications-Websites-with-Location-Column-1024x581.png 1024w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Applications-Websites-with-Location-Column-768x436.png 768w\" sizes=\"(max-width: 1430px) 100vw, 1430px\" \/><\/a><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"aioseo-view-location-information-on-the-online-employees-widget\">View Location Information on the Online Employees Widget<\/h4>\n\n\n\n<p>The Online Employees Dashboard widget is also updated to show location information:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Location-Information-on-Online-Employees-Widget.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1429\" height=\"363\" src=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Location-Information-on-Online-Employees-Widget.png\" alt=\"Location Information on Online Employees Widget\" class=\"wp-image-7513\" title=\"\" srcset=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Location-Information-on-Online-Employees-Widget.png 1429w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Location-Information-on-Online-Employees-Widget-300x76.png 300w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Location-Information-on-Online-Employees-Widget-1024x260.png 1024w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Location-Information-on-Online-Employees-Widget-768x195.png 768w\" sizes=\"(max-width: 1429px) 100vw, 1429px\" \/><\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"aioseo-monitor-online-meetings-on-google-meet\">Monitor Online Meetings on Google Meet<\/h3>\n\n\n\n<p>We have added support for Google Meet monitoring. You will be able to select it from the <strong>Monitoring Settings <\/strong>&gt;<strong> Online Meetings <\/strong>window and view the meeting activities on the <strong>Monitoring<\/strong> &gt; <strong>Online Meetings <\/strong>report:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Google-Meet-Monitoring.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1429\" height=\"384\" src=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Google-Meet-Monitoring.png\" alt=\"Google Meet Monitoring\" class=\"wp-image-7514\" title=\"\" srcset=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Google-Meet-Monitoring.png 1429w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Google-Meet-Monitoring-300x81.png 300w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Google-Meet-Monitoring-1024x275.png 1024w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Google-Meet-Monitoring-768x206.png 768w\" sizes=\"(max-width: 1429px) 100vw, 1429px\" \/><\/a><\/figure>\n\n\n\n<p>Google Meet has over 31% of the market in web-and-video-conferencing market. If your organization is using Google Workspace, chances are your employees are using it for day-to-day business communications. It&#8217;s also used by users for personal chats.<\/p>\n\n\n\n<p>With support for Google Meet monitoring, you will be able to track these meetings and chats. You will be able to view who is participating in the meetings, if it\u2019s incoming or outgoing, etc. Additionally, if the audio and screen recording are turned on, you will be able to view and hear the conversations.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"aioseo-track-im-conversations-on-wechat\">Track IM Conversations on WeChat<\/h3>\n\n\n\n<p>We have added support for WeChat monitoring. You will be able to select it from the <strong>Monitoring Settings <\/strong>&gt;<strong> Instant Messaging<\/strong> window and view the IM activities on the <strong>BI <\/strong>&gt; <strong>Instant Messages<\/strong> and <strong>Monitoring <\/strong>&gt;<strong> Instant Messaging <\/strong>reports:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/WeChat-Monitoring.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1429\" height=\"384\" src=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/WeChat-Monitoring.png\" alt=\"WeChat Monitoring\" class=\"wp-image-7515\" title=\"\" srcset=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/WeChat-Monitoring.png 1429w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/WeChat-Monitoring-300x81.png 300w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/WeChat-Monitoring-1024x275.png 1024w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/WeChat-Monitoring-768x206.png 768w\" sizes=\"(max-width: 1429px) 100vw, 1429px\" \/><\/a><\/figure>\n\n\n\n<p>WeChat is becoming one of the fastest-growing chat platforms. With the ability to view its usage, you will be able to see which of your employees are using it, who they are chatting with and if it poses any threat to your communications strategy. By monitoring the conversation, you will understand employee sentiment and conduct psychometrics analysis of the conversations.<\/p>\n\n\n\n<p>You can also create behavior policies and rules to prevent data exfiltration via messaging or attachments.<\/p>\n\n\n\n<div style=\"margin-bottom: 10px; font-size:small; padding: 20px; background: #fcebd4;\">\nThis is a feature by request only. Please contact your customer support representative to activate this feature on your instance.\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"aioseo-behavior-policy-rule\">Behavior Policy &amp; Rule<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"aioseo-change-rule-violation-severity-use-it-for-risk-analysis\">Change Rule Violation Severity, Use It for Risk Analysis<\/h3>\n\n\n\n<p>We have added an option to adjust the risk severity of all rules. It can be found below the <em>General<\/em> tab on the<strong> Rules Editor<\/strong>:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Rule-Violation-Severity-Rule-Editor.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1428\" height=\"636\" src=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Rule-Violation-Severity-Rule-Editor.png\" alt=\"Rule Violation Severity-Rule Editor\" class=\"wp-image-7517\" title=\"\" srcset=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Rule-Violation-Severity-Rule-Editor.png 1428w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Rule-Violation-Severity-Rule-Editor-300x134.png 300w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Rule-Violation-Severity-Rule-Editor-1024x456.png 1024w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Rule-Violation-Severity-Rule-Editor-768x342.png 768w\" sizes=\"(max-width: 1428px) 100vw, 1428px\" \/><\/a><\/figure>\n\n\n\n<p>The severity is also shown on the <strong>Behavior<\/strong> &gt; <strong>Policy<\/strong> screen:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Rule-Violation-Severity-Policies.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1429\" height=\"510\" src=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Rule-Violation-Severity-Policies.png\" alt=\"Rule Violation Severity-Policy Screen\n\" class=\"wp-image-7518\" title=\"\" srcset=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Rule-Violation-Severity-Policies.png 1429w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Rule-Violation-Severity-Policies-300x107.png 300w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Rule-Violation-Severity-Policies-1024x365.png 1024w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Rule-Violation-Severity-Policies-768x274.png 768w\" sizes=\"(max-width: 1429px) 100vw, 1429px\" \/><\/a><\/figure>\n\n\n\n<p>Rule violation severity is a way to understand the risk aptitude of a user&#8217;s behavior when they violate certain rules. This information will be used with Omni to understand your overall risk posture and if needed, drill down to specific risk indicators and profile them for better risk management.<\/p>\n\n\n\n<p>Conducting a risk analysis can help you determine what users or resources are vulnerable in your organization and what actions you should take to protect your interests. This type of analysis will facilitate a balance between risks and risk reduction.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"aioseo-use-the-improved-windows-log-event-to-respond-to-system-events\">Use the Improved Windows Log Event to Respond to System Events<\/h3>\n\n\n\n<p>Windows events are all the activities tracked by Windows. These include Applications, System, Security, Hardware, etc. The ability to detect these events is a very powerful tool because it allows an administrator to identify issues with the computer, discover security gaps, and stop potential threats.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Windows-Log-Event-Rule.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1430\" height=\"812\" src=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Windows-Log-Event-Rule.png\" alt=\"Windows Log Event Rule\" class=\"wp-image-7519\" title=\"\" srcset=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Windows-Log-Event-Rule.png 1430w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Windows-Log-Event-Rule-300x170.png 300w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Windows-Log-Event-Rule-1024x581.png 1024w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Windows-Log-Event-Rule-768x436.png 768w\" sizes=\"(max-width: 1430px) 100vw, 1430px\" \/><\/a><\/figure>\n\n\n\n<p>We introduced the Windows Log Event rules in <a href=\"https:\/\/kb.teramind.co\/en\/articles\/8791374-release-650-2023-11-08\" rel=\"noopener\">Platform Release 650<\/a> to detect these events and respond to them automatically with rule actions. We have made two critical improvements since then to make it more streamlined, faster, and better:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"aioseo-detecting-events-without-a-user-id\">Detecting Events without a User ID<\/h4>\n\n\n\n<p>Currently, the Agent only triggers any Windows Log Event rule for the currently logged-in user. To do so, it checks to see if any event generated by Windows has a user ID and matches that with the current user. However, many events such as login, logout, lock, power state changes, starting PowerShell, etc. do not have any user ID associated with them. The Agent wouldn&#8217;t trigger any rules for those events.<\/p>\n\n\n\n<p>We made changes to the Windows Log Event so that the Agent will now trigger a rule even if it doesn&#8217;t have a user ID. We have also built a mechanism so that on a computer with multiple users (e.g., a terminal server), it will not duplicate the same event for multiple users and trigger such an event only once.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"aioseo-better-windows-event-logs-processing\">Better Windows Event Logs Processing<\/h4>\n\n\n\n<p>Previously, for the Windows Log Event rule to work, the Agent would process the entire Windows event log making this process slow and cumbersome. Especially, if you had multiple users on the same computer.<\/p>\n\n\n\n<p>Now, we have made improvements so that the Agent will subscribe to the OS event channels (e.g., Authentication, Services, Process-Execution, Object-Manipulation, Sysmon, etc.) and listen to the Event IDs specified in the rule. This way, it will not have to scan the event log all the time. This should boost the performance and processing time significantly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"aioseo-active-directory-integrations\">Active Directory Integrations<\/h2>\n\n\n\n<p>We have added several features for better Active Directory LDAP Group support.<\/p>\n\n\n\n<p>LDAP groups are organizational units within Active Directory that streamline user management and access control. LDAP Groups simplify administration by allowing common attributes and permissions to be assigned to multiple individuals simultaneously. LDAP groups and roles are essential for efficient identity and access management within an organization.<\/p>\n\n\n\n<p>By allowing Groups supports with employee and computer management in Teramind, we made it simpler to help you filter the report by LDAP groups making tighter AD-Teramind integration possible.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"aioseo-filter-employees-and-computers-by-ldap-groups\">Filter Employees and Computers by LDAP Groups<\/h3>\n\n\n\n<p>We have added a new filter, &#8220;LDAP Groups&#8221;, to the <strong>Employees<\/strong> and <strong>Computers<\/strong> screen.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Filter-Employees-and-Computers-by-LDAP-Group.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1430\" height=\"802\" src=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Filter-Employees-and-Computers-by-LDAP-Group.png\" alt=\"Filter Employees and Computers by LDAP Group\" class=\"wp-image-7520\" title=\"\" srcset=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Filter-Employees-and-Computers-by-LDAP-Group.png 1430w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Filter-Employees-and-Computers-by-LDAP-Group-300x168.png 300w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Filter-Employees-and-Computers-by-LDAP-Group-1024x574.png 1024w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Filter-Employees-and-Computers-by-LDAP-Group-768x431.png 768w\" sizes=\"(max-width: 1430px) 100vw, 1430px\" \/><\/a><\/figure>\n\n\n\n<p>This will help you filter the report by LDAP groups if you have an Active Directory integration set up.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"aioseo-show-ldap-group-info-on-employees-and-computers-settings\">Show LDAP Group Info on Employees and Computers Settings<\/h3>\n\n\n\n<p>We have added the ability to view which LDAP groups an employee belongs to from their <strong>Monitoring Profile <\/strong>&gt; <strong>PERSONAL INFO<\/strong> tab, and on the <strong>Computer\u2019s Settings<\/strong> window:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/LDAP-Groups-Employee-Profile-and-Computer-Settings.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1068\" height=\"864\" src=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/LDAP-Groups-Employee-Profile-and-Computer-Settings.png\" alt=\"LDAP Groups in Employee Profile and Computer Settings\" class=\"wp-image-7521\" title=\"\" srcset=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/LDAP-Groups-Employee-Profile-and-Computer-Settings.png 1068w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/LDAP-Groups-Employee-Profile-and-Computer-Settings-300x243.png 300w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/LDAP-Groups-Employee-Profile-and-Computer-Settings-1024x828.png 1024w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/LDAP-Groups-Employee-Profile-and-Computer-Settings-768x621.png 768w\" sizes=\"(max-width: 1068px) 100vw, 1068px\" \/><\/a><\/figure>\n\n\n\n<p>This will help you quickly find out which LDAP group an employee or computer belongs to.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"aioseo-technical-support\">Technical Support<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"aioseo-conduct-computer-troubleshooting-remotely\">Conduct Computer Troubleshooting Remotely<\/h3>\n\n\n\n<p>We have added a <strong>TROUBLESHOOTING<\/strong> button to the <strong>Computers<\/strong> &gt; <strong><em>Computer&#8217;s Details <\/em><\/strong>screen:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Troubleshooting.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1442\" height=\"560\" src=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Troubleshooting.png\" alt=\"Computer&#039;s Details &gt; Troubleshooting\" class=\"wp-image-7523\" title=\"\" srcset=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Troubleshooting.png 1442w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Troubleshooting-300x117.png 300w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Troubleshooting-1024x398.png 1024w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Troubleshooting-768x298.png 768w\" sizes=\"(max-width: 1442px) 100vw, 1442px\" \/><\/a><\/figure>\n\n\n\n<p>The remote troubleshooting feature will allow you and Teramind Support Engineers to conduct troubleshooting of a computer and collect diagnostics logs. This feature will let you run troubleshooting from the dashboard instead of accessing the computer locally or through a separate remote session (such as TeamViewer). It works without interrupting the Agent or revealing the troubleshooting to the user:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Troubleshooting-Windows.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1428\" height=\"984\" src=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Troubleshooting-Windows.png\" alt=\"Troubleshooting Wizard\" class=\"wp-image-7524\" title=\"\" srcset=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Troubleshooting-Windows.png 1428w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Troubleshooting-Windows-300x207.png 300w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Troubleshooting-Windows-1024x706.png 1024w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Troubleshooting-Windows-768x529.png 768w\" sizes=\"(max-width: 1428px) 100vw, 1428px\" \/><\/a><\/figure>\n\n\n\n<p>In the future, Teramind Diagnostics Tool (TMDiag) will be incorporated with the troubleshooting feature making it even more powerful.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"aioseo-use-the-new-chat-for-a-faster-and-better-support-experience\">Use the New Chat for a Faster and Better Support Experience<\/h3>\n\n\n\n<p>We have migrated our support system to Intercom. This will let you have a better support experience by giving you direct access to our support agents and Knowledge Base content powered by AI.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Support-Chat-1.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1431\" height=\"435\" src=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Support-Chat-1.png\" alt=\"Support Chat\" class=\"wp-image-7525\" title=\"\" srcset=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Support-Chat-1.png 1431w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Support-Chat-1-300x91.png 300w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Support-Chat-1-1024x311.png 1024w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Support-Chat-1-768x233.png 768w\" sizes=\"(max-width: 1431px) 100vw, 1431px\" \/><\/a><\/figure>\n\n\n\n<p>Cloud customers will be able to access the support by clicking the <strong>T&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;icon near the bottom-right corner of the Teramind Dashboard. On-Premise customer will be able to access the same icon from their Self-Serve portal. The support chat can also be accessed from the <a href=\"https:\/\/www.teramind.co\/\">Teramind website<\/a> and <a href=\"https:\/\/kb.teramind.co\/en\/articles\/8816099-configure\" rel=\"noopener\">Knowledge Base<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Support-Chat-2.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1428\" height=\"808\" src=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Support-Chat-2.png\" alt=\"Support Chat Window\" class=\"wp-image-7526\" title=\"\" srcset=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Support-Chat-2.png 1428w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Support-Chat-2-300x170.png 300w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Support-Chat-2-1024x579.png 1024w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Support-Chat-2-768x435.png 768w\" sizes=\"(max-width: 1428px) 100vw, 1428px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"aioseo-new-api-additions-and-improvements\">New API Additions and Improvements<\/h2>\n\n\n\n<p>APIs allow you to integrate the Teramind system with other third-party solutions, your own custom applications, and help automate tasks that are otherwise too difficult or impossible to achieve through the user interface.<\/p>\n\n\n\n<p>Teramind has a robust set of APIs, and we keep adding new features and improvements to it. In this version, there were several such improvements made:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"aioseo-filter-bi-report-by-measures-dimensions-together\">Filter BI Report by Measures &amp; Dimensions Together<\/h3>\n\n\n\n<p>Previously, it would have been impossible to filter a BI report with both <em>Measures<\/em> and <em>Dimensions<\/em> together. For example:<\/p>\n\n\n\n<div style=\"padding:10px; background:#efefef!important;\"><i>\nShow report (agent, day, work_time, input_activity_rate) for agents with ldap_attr(managedBy) = Andrey AND time_worked > 8h and input_activity_rate < 60%\n<\/i><\/div>\n\n\n\n<p>Now, it&#8217;s possible to apply filters by both Dimensions and Measures together. For example:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/API-BI-Report-by-Measures-Dimensions.png\"><img loading=\"lazy\" decoding=\"async\" width=\"996\" height=\"763\" src=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/API-BI-Report-by-Measures-Dimensions.png\" alt=\"API-BI Report by Measures &amp; Dimensions\" class=\"wp-image-7533\" title=\"\" srcset=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/API-BI-Report-by-Measures-Dimensions.png 996w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/API-BI-Report-by-Measures-Dimensions-300x230.png 300w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/API-BI-Report-by-Measures-Dimensions-768x588.png 768w\" sizes=\"(max-width: 996px) 100vw, 996px\" \/><\/a><\/figure>\n\n\n\n<p>This will help you generate complex quarries easily and build custom reports using the API.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"aioseo-get-update-ldap-groups-easily\">Get\/Update LDAP Groups Easily<\/h3>\n\n\n\n<p>We have added an API command, <code>\/tm-api\/ldap\/groups\/content<\/code> that can be used with a GET method to retrieve a list of Active Directory LDAP groups. A POST method can be used with the same command to change the group:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/API-Update-LDAP-Groups.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1429\" height=\"690\" src=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/API-Update-LDAP-Groups.png\" alt=\"API-Update LDAP Groups\" class=\"wp-image-7535\" title=\"\" srcset=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/API-Update-LDAP-Groups.png 1429w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/API-Update-LDAP-Groups-300x145.png 300w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/API-Update-LDAP-Groups-1024x494.png 1024w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/API-Update-LDAP-Groups-768x371.png 768w\" sizes=\"(max-width: 1429px) 100vw, 1429px\" \/><\/a><\/figure>\n\n\n\n<p>This will be helpful in situations where you may use solutions like BambooHR to manage employees and computers. With this API call, it will be easy to synchronize user groups and their associated resources, such as computers and employees, between Teramind and the other solution.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"aioseo-agent-improvements\">Agent Improvements<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1429\" height=\"729\" src=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Agent-Improvements.png\" alt=\"Agent Improvements\" class=\"wp-image-7536\" title=\"\" srcset=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Agent-Improvements.png 1429w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Agent-Improvements-300x153.png 300w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Agent-Improvements-1024x522.png 1024w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Agent-Improvements-768x392.png 768w\" sizes=\"(max-width: 1429px) 100vw, 1429px\" \/><\/figure>\n\n\n\n<p>We have made at least ten distinct improvements to the Agent around performance, stability, reliability, and usability. Some of these include:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"aioseo-improved-network-monitoring\">Improved Network Monitoring<\/h3>\n\n\n\n<p>Previously, if you had a slow network connection, the Agent would frequently disconnect, cause poor performance, or other network issues.<\/p>\n\n\n\n<p>We have improved how the Agent handles and transfers heavy workloads such as screen and audio recordings so that it will perform much better on slower networks causing fewer dropouts and other connectivity issues.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"aioseo-performance-fix-for-windows-location-service\">Performance Fix for Windows Location Service<\/h3>\n\n\n\n<p>Due to a bug with the Windows Location Service (which the Agent uses for the Geolocation feature), on some systems, network performance would drop every time the Agent collected the location data. By default, it was set to 30 seconds. For this reason, the network performance would drop every 30 seconds too.<\/p>\n\n\n\n<p>As a fix, the Agent will now collect Geolocation data based on the TIME THRESHOLD value set under <strong>Monitoring Settings<\/strong> &gt; <strong>Geolocation<\/strong>. This will reduce the effect significantly.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"aioseo-better-connection-attempts\">Better Connection Attempts<\/h3>\n\n\n\n<p>Previously, if the connection took more than 10-70 seconds, the Agent would drop the connection and try to initiate a new connection afterward. This was inefficient and would cause more connection attempts than necessary.<\/p>\n\n\n\n<p>We have implemented some changes that will allow the Agent to wait for up to 120 seconds before it terminates a connection attempt. This will help improve the Agent connectivity and reduce network loads.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"aioseo-better-handling-of-password-manager-configurations\">Better Handling of Password Manager Configurations<\/h3>\n\n\n\n<p>Previously, the settings for <strong>Monitoring Settings<\/strong> &gt; <strong>ADVANCED<\/strong> &gt; <strong>DISABLE BUILT-IN PASSWORD MANAGER OF KNOWN BROWSERS<\/strong> option was saved in Windows Registry:<\/p>\n\n\n\n<p>This could interfere with the Windows Group Policy.<\/p>\n\n\n\n<p>We made changes so that the settings for the password managers will be handled by the Agent and not saved in the Windows Registry.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"aioseo-automated-task-restart\">Automated Task Restart<\/h3>\n\n\n\n<p>We have made changes so that if the Agent has to restart for some reason (e.g., the Agent service crashed and recovered), any active task will resume.<\/p>\n\n\n\n<p>If the user has the &#8220;Stay logged in&#8221; option enabled, the task will automatically resume. Otherwise, the task will resume as soon as the user logs in.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"aioseo-synchronized-updating-of-the-configuration-file\">Synchronized Updating of the Configuration File<\/h3>\n\n\n\n<p>Currently, the Agent Configuration file (config.cfg) is used by both the Agent and the services for reading and writing data. However, in rare situations, both of them might try to update the file at the same time causing a race condition. As a result, the file might get corrupted.<\/p>\n\n\n\n<p>We have made changes to how the config file is handled so that any update\/write to it will now be synchronized to avoid any race conditions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"aioseo-mac-updates\">Mac Updates<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"aioseo-prevent-file-exfiltration-with-new-file-transfer-monitoring-options\">Prevent File Exfiltration with New File Transfer Monitoring Options<\/h3>\n\n\n\n<p>We have extended the File Transfer monitoring capabilities to support more options that were previously unavailable. The options will let you track network drives, monitor files by their type\/extension, track specific locations, change the monitoring schedule, and do more.<\/p>\n\n\n\n<p>All these options will let you keep an eye on sensitive and critical file movements and identify any data exfiltration events such as copying files to external drives, uploading to a cloud sharing site, etc.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"aioseo-support-for-monitoring-the-network-drives\">Support for Monitoring the Network Drives<\/h4>\n\n\n\n<p>Previously, Files Transfers monitoring would only work for the <em>Users<\/em> folder, external drives, and Cloud drives (OneDrive).<\/p>\n\n\n\n<p>Now, we have added support for network drives (SMB) too. All the supported file operations, e.g., access, copy, rename, delete, etc. will be captured.<\/p>\n\n\n\n<p>The network drives will appear as &#8220;Volumes&#8221; on reports like the <strong>BI Report<\/strong> &gt; <strong>File Events<\/strong>, <strong>Monitoring<\/strong> &gt; <strong>File Transfers<\/strong>, etc.:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Mac-Support-for-Network-Drives.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1432\" height=\"588\" src=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Mac-Support-for-Network-Drives.png\" alt=\"Mac-Support for Network Drives\" class=\"wp-image-7537\" title=\"\" srcset=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Mac-Support-for-Network-Drives.png 1432w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Mac-Support-for-Network-Drives-300x123.png 300w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Mac-Support-for-Network-Drives-1024x420.png 1024w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Mac-Support-for-Network-Drives-768x315.png 768w\" sizes=\"(max-width: 1432px) 100vw, 1432px\" \/><\/a><\/figure>\n\n\n\n<p>The Files behavior rules will also work for these drives.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"aioseo-support-for-new-file-transfers-monitoring-options\">Support for New File Transfers Monitoring Options<\/h4>\n\n\n\n<p>We have enabled Mac support for several <strong>File Transfers <\/strong>monitoring options.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Mac-File-Transfer-Monitoring.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1432\" height=\"354\" src=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Mac-File-Transfer-Monitoring.png\" alt=\"Mac-File Transfer Monitoring Settings\" class=\"wp-image-7538\" title=\"\" srcset=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Mac-File-Transfer-Monitoring.png 1432w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Mac-File-Transfer-Monitoring-300x74.png 300w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Mac-File-Transfer-Monitoring-1024x253.png 1024w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Mac-File-Transfer-Monitoring-768x190.png 768w\" sizes=\"(max-width: 1432px) 100vw, 1432px\" \/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"774\" height=\"702\" src=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Mac-File-Transfer-Monitoring-Settings-2.png\" alt=\"Mac-File Transfer Monitoring Settings\" class=\"wp-image-7539\" title=\"\" srcset=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Mac-File-Transfer-Monitoring-Settings-2.png 774w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Mac-File-Transfer-Monitoring-Settings-2-300x272.png 300w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Mac-File-Transfer-Monitoring-Settings-2-768x697.png 768w\" sizes=\"(max-width: 774px) 100vw, 774px\" \/><\/figure>\n\n\n\n<p>You can now turn File Transfers monitoring on\/off by using the <strong>YES<\/strong>\/<strong>NO<\/strong> toggle switch.<\/p>\n\n\n\n<p>You can monitor file types\/file extensions, exclude locations from monitoring, etc. You can also decide which file operations to track and specify the date and time of the monitoring schedule.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"aioseo-detect-employee-productivity-with-active-idle-and-focus-time-criteria\">Detect Employee Productivity with Active, Idle, and Focus Time Criteria<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"aioseo-productivity-tracking-with-applications-rules\">Productivity Tracking with Applications Rules<\/h4>\n\n\n\n<p>We have added Time Active (min), and Time Idle (min), Time Focused, Total Time Active (min), Total Time Idle (min), Time Focused (min) criteria for Applications rules.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Mac-Active-Idle-Focused-Time-in-Applications-Rules.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1429\" height=\"729\" src=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Mac-Active-Idle-Focused-Time-in-Applications-Rules.png\" alt=\"Mac-Active-Idle-Focus Time Criteria in Applications Rule\" class=\"wp-image-7540\" title=\"\" srcset=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Mac-Active-Idle-Focused-Time-in-Applications-Rules.png 1429w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Mac-Active-Idle-Focused-Time-in-Applications-Rules-300x153.png 300w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Mac-Active-Idle-Focused-Time-in-Applications-Rules-1024x522.png 1024w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Mac-Active-Idle-Focused-Time-in-Applications-Rules-768x392.png 768w\" sizes=\"(max-width: 1429px) 100vw, 1429px\" \/><\/a><\/figure>\n\n\n\n<p>These rule criteria will help you track how the user is performing and respond accordingly. For example, if a user is idling for too long, show them a warning, if a user is active for too long on a social media app, notify the admin, etc.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"aioseo-productivity-tracking-with-webpages-rules\">Productivity Tracking with Webpages Rules<\/h4>\n\n\n\n<p>We have added support for the Time Active (min) and Time Idle (min) criteria in Webpages rules:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Mac-Active-Idle-Time-in-Webpages-Rules.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1431\" height=\"799\" src=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Mac-Active-Idle-Time-in-Webpages-Rules.png\" alt=\"Mac-Active-Idle Time in Webpages Rules\" class=\"wp-image-7541\" title=\"\" srcset=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Mac-Active-Idle-Time-in-Webpages-Rules.png 1431w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Mac-Active-Idle-Time-in-Webpages-Rules-300x168.png 300w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Mac-Active-Idle-Time-in-Webpages-Rules-1024x572.png 1024w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Mac-Active-Idle-Time-in-Webpages-Rules-768x429.png 768w\" sizes=\"(max-width: 1431px) 100vw, 1431px\" \/><\/a><\/figure>\n\n\n\n<p>These rule criteria will help you track how a user is spending their time online. For example, if they are active on YouTube or idling while keeping open your CRM site (e.g., Salesforce), etc. potentially exposing sensitive information.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"aioseo-communicate-securely-and-anonymously-with-http-and-socks-proxies\">Communicate Securely and Anonymously with HTTP and SOCKS Proxies<\/h2>\n\n\n\n<p>Many organizations and individuals use HTTP proxy to detect and block suspicious traffic that can be an intrusion, virus, or malware. It also protects corporate web servers from external cyberattacks.<\/p>\n\n\n\n<p>Similarly, you might use SOCKS proxy to hide your IP, facilitate communication with websites that have a firewall and limit regular client access, or overcome geo-restrictions.<\/p>\n\n\n\n<p>Previously, the Mac Agent was unable to use these proxies.<\/p>\n\n\n\n<p>From this version, we have added support for both the HTTP and SOCKS proxy.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Mac-HTTP-and-SOCKS-Proxy.png\"><img loading=\"lazy\" decoding=\"async\" width=\"877\" height=\"435\" src=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Mac-HTTP-and-SOCKS-Proxy.png\" alt=\"Mac-HTTP and SOCKS Proxy\" class=\"wp-image-7542\" title=\"\" srcset=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Mac-HTTP-and-SOCKS-Proxy.png 877w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Mac-HTTP-and-SOCKS-Proxy-300x149.png 300w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Mac-HTTP-and-SOCKS-Proxy-768x381.png 768w\" sizes=\"(max-width: 877px) 100vw, 877px\" \/><\/a><\/figure>\n\n\n\n<p>You can configure them from the Agent command line parameters or through the Agent configuration files. Both methods are discussed in the <a href=\"https:\/\/kb.teramind.co\/en\/articles\/8791087-how-to-download-and-install-the-teramind-agent#h_01H9SDYE1C3H9180TJ2MGESGMB\" rel=\"noopener\">Agent Installation\/Configuration Parameters (Mac)<\/a> section of the Agent installation article.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"aioseo-other-new-features-improvements\">Other New Features &amp; Improvements<\/h2>\n\n\n\n<p>There are a lot more improvements packed into this release with several general enhancements to the UI, security, and performance. Below are just a few of them. Check out the full list <a href=\"https:\/\/kb.teramind.co\/en\/articles\/9258424-release-672-2024-04-29#h_41b09f9e1b\" title=\"\" rel=\"noopener\">here<\/a> to get the details.<\/p>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><a href=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-App-and-Web-Classification-Priorities-1.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"439\" src=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-App-and-Web-Classification-Priorities-1-1024x439.png\" alt=\"Other-App and Web Classification Priorities\" class=\"wp-image-7544 size-full\" title=\"\" srcset=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-App-and-Web-Classification-Priorities-1-1024x439.png 1024w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-App-and-Web-Classification-Priorities-1-300x129.png 300w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-App-and-Web-Classification-Priorities-1-768x330.png 768w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-App-and-Web-Classification-Priorities-1-1536x659.png 1536w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-App-and-Web-Classification-Priorities-1-2048x879.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><div class=\"wp-block-media-text__content\">\n<h4 class=\"wp-block-heading\" id=\"aioseo-app-web-classification-priorities-146\">App\/Web Classification Priorities<\/h4>\n\n\n\n<p>The productivity profiles used to classify apps and websites will now have the following priority: <em>Activity<\/em>, <em>RegExp<\/em>, and <em>Category<\/em>. This will help clarify how app\/web activities will be classified and displayed.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><a href=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-TMU-and-BI-Classification-Version.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"312\" src=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-TMU-and-BI-Classification-Version-1024x312.png\" alt=\"Other-TMU and BI Classification Version\" class=\"wp-image-7545 size-full\" title=\"\" srcset=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-TMU-and-BI-Classification-Version-1024x312.png 1024w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-TMU-and-BI-Classification-Version-300x92.png 300w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-TMU-and-BI-Classification-Version-768x234.png 768w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-TMU-and-BI-Classification-Version-1536x469.png 1536w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-TMU-and-BI-Classification-Version-2048x625.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><div class=\"wp-block-media-text__content\">\n<h4 class=\"wp-block-heading\" id=\"aioseo-tmu-and-bi-classification-version-149\">TMU and BI Classification Version<\/h4>\n\n\n\n<p>On the On-Premise deployments, the <strong>Settings<\/strong> &gt; <strong>About<\/strong> screen will now show the TMU (platform release) version, and the <strong>Settings<\/strong> &gt; <strong>System Health<\/strong> screen will show the BI classification version. This will help admins keep track of what versions of the packages are installed.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><a href=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-AWS-Self-Signed-Certificate.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"271\" src=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-AWS-Self-Signed-Certificate-1024x271.png\" alt=\"Other-AWS Self-Signed Certificate\" class=\"wp-image-7546 size-full\" title=\"\" srcset=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-AWS-Self-Signed-Certificate-1024x271.png 1024w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-AWS-Self-Signed-Certificate-300x79.png 300w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-AWS-Self-Signed-Certificate-768x203.png 768w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-AWS-Self-Signed-Certificate.png 1342w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><div class=\"wp-block-media-text__content\">\n<h4 class=\"wp-block-heading\" id=\"aioseo-support-for-self-signed-certificate-with-aws-rds-152\">Support for Self-Signed Certificate with AWS RDS<\/h4>\n\n\n\n<p>Previously, if you tried to use a self-signed certificate with your AWS RDS deployment, you would get an error because Teramind didn\u2019t support it. Now, you will be able to use a self-signed certificate with your AWS RDS deployment.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><a href=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-Multiple-History-Servers.png\"><img loading=\"lazy\" decoding=\"async\" width=\"811\" height=\"476\" src=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-Multiple-History-Servers.png\" alt=\"Other-Multiple History Servers\" class=\"wp-image-7547 size-full\" title=\"\" srcset=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-Multiple-History-Servers.png 811w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-Multiple-History-Servers-300x176.png 300w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-Multiple-History-Servers-768x451.png 768w\" sizes=\"(max-width: 811px) 100vw, 811px\" \/><\/a><\/figure><div class=\"wp-block-media-text__content\">\n<h4 class=\"wp-block-heading\" id=\"aioseo-support-for-multiple-history-servers-155\">Support for Multiple History Servers<\/h4>\n\n\n\n<p>We have added support for multiple history servers in a cluster. Also implemented was load balancing support for multiple WebSocket connections. This will improve processing a large volume of history data, especially in larger deployments.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><a href=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-Dedicated-Video-Export-Node.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"619\" src=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-Dedicated-Video-Export-Node-1024x619.png\" alt=\"Other-Dedicated Video Export Node\" class=\"wp-image-7549 size-full\" title=\"\" srcset=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-Dedicated-Video-Export-Node-1024x619.png 1024w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-Dedicated-Video-Export-Node-300x181.png 300w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-Dedicated-Video-Export-Node-768x464.png 768w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-Dedicated-Video-Export-Node.png 1100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><div class=\"wp-block-media-text__content\">\n<h3 class=\"wp-block-heading\" id=\"aioseo-support-for-dedicated-video-export-node-158\">Support for Dedicated Video Export Node<\/h3>\n\n\n\n<p>From now on, the video export web application can be launched on a separate VM in an On-Premise environment. This will speed up the video export process, especially if you export many videos.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><a href=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-2FA-Authentication.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"348\" src=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-2FA-Authentication-1024x348.png\" alt=\"Other-2FA Authentication\" class=\"wp-image-7548 size-full\" title=\"\" srcset=\"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-2FA-Authentication-1024x348.png 1024w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-2FA-Authentication-300x102.png 300w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-2FA-Authentication-768x261.png 768w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-2FA-Authentication-1536x522.png 1536w, https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/05\/Other-2FA-Authentication.png 1817w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><div class=\"wp-block-media-text__content\">\n<h3 class=\"wp-block-heading\" id=\"aioseo-2fa-authentication-changes-161\">2FA Authentication Changes<\/h3>\n\n\n\n<p>We have changed how 2-Factor Authentication is performed for better security and convenience.&nbsp; It will now be a separate window instead of configuring it from the employee&#8217;s profile, AUTHENTICATION tab.<\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Check out the highlights from our most recent update, Platform Release 672. This is our biggest release so far with 918 features, improvements, and bug fixes. See the highlights below. For a full rundown, check out the complete Release Notes here. Table of Contents Introducing Omni: AI-Based Insider Threat Detection \u201cOmni\u201d stands for \u2018all\u2019 or [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":7566,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"footnotes":""},"categories":[395,18,1],"tags":[],"ppma_author":[466],"class_list":["post-7509","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-release","category-product-updates","category-uncategorized"],"authors":[{"term_id":466,"user_id":8,"is_guest":0,"slug":"arickteramind-co","display_name":"Arick Disilva","avatar_url":{"url":"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/07\/arick.png","url2x":"https:\/\/www.teramind.co\/blog\/wp-content\/uploads\/2024\/07\/arick.png"},"0":null,"1":"","2":"","3":"","4":"","5":"","6":"","7":"","8":""}],"_links":{"self":[{"href":"https:\/\/www.teramind.co\/blog\/wp-json\/wp\/v2\/posts\/7509","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.teramind.co\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.teramind.co\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.teramind.co\/blog\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.teramind.co\/blog\/wp-json\/wp\/v2\/comments?post=7509"}],"version-history":[{"count":18,"href":"https:\/\/www.teramind.co\/blog\/wp-json\/wp\/v2\/posts\/7509\/revisions"}],"predecessor-version":[{"id":12450,"href":"https:\/\/www.teramind.co\/blog\/wp-json\/wp\/v2\/posts\/7509\/revisions\/12450"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.teramind.co\/blog\/wp-json\/wp\/v2\/media\/7566"}],"wp:attachment":[{"href":"https:\/\/www.teramind.co\/blog\/wp-json\/wp\/v2\/media?parent=7509"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.teramind.co\/blog\/wp-json\/wp\/v2\/categories?post=7509"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.teramind.co\/blog\/wp-json\/wp\/v2\/tags?post=7509"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.teramind.co\/blog\/wp-json\/wp\/v2\/ppma_author?post=7509"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}